
Strategic Planning and Quality Management Process
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QUALITY MANAGEMENT
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Standards/Principles/
SWOT RI Code Targets/Systems
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Analysis
of Policies
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Quality Assurance
Certification
Products – Processes Re-Certification
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Quality Control
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Quality
Improvement
Strategic YE Handbook
Planning Forms Quality Management Manual
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Non-Rotary
Certification

SWOT Analysis
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Strength
Organisation
Weakness
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Opportunities
Market/Environs
Threats

Why Do a Strategic Plan?
Emphasizes long-term planning
Creates a more dynamic organisation
Provides tools for improvement
Establishes vision for the future of Rotary’s Program of Youth Exchange
Failing to plan means planning to fail
Rotary International 2007

Quality Management: Operating Principle


Quality Management …
What the organisation does to manage its processes/activities so that its services meet the objectives it has set itself, such as:
Satisfying its customers/target groups
Complying with regulations
Meeting Rotary’s objectives/policies

”If we can facilitate quality exchanges,
the quantity will follow!”
Dr. Dennis K. White